Contact your bank to onboard
ZimSwitch Online works with Zimbabwe’s participating member banks. Choose your acquirer below — send them a structured enquiry in one click, or reach them by phone or website.
How merchant onboarding works
Acquiring and compliance are handled by your member bank, not through a self-service form on this site. That keeps Know Your Customer (KYC), pricing, and terminal or gateway setup aligned with local regulation and your bank’s policies.
- Select the member bank that will acquire your card transactions (often the bank where you hold your business account).
- Submit an enquiry — we email the bank’s onboarding desk with your details, or open your mail app with a ready-made template.
- Complete the bank’s merchant application pack; they provision ZimSwitch acceptance and credentials.
- Once approved, your bank links you to ZimSwitch Online for e-commerce and API integrations.
Email addresses and numbers are published for convenience; always verify the latest contacts on the bank’s official website. Previous self-serve wizard is archived at /merchant/register/archive.
Choose your acquiring bank
Nine participating institutions. Tap Email bank to send a detailed enquiry from this site, or Open in email app if you prefer your own mail client.
